Submit a license request from the Tuanjie Hub to manually activate your license if you’re unable to use the other activation methods.
Although you can submit a license request from the computer where you plan to use Tuanjie, the following procedure shows a workaround if that computer can’t connect to the internet. The following procedure assumes you have access to two computers, as follows:
On the first computer, open the Tuanjie Hub.
Open the Preferences menu:
Select Licenses from the side menu.
Select Add.
Select Activate with license request.
Follow the Download license request step on-screen. This step creates an .alf
file on the first computer. Don’t close the Tuanjie Hub, since you’ll be returning to it in a later step.
Copy the .alf
file from the previous step to a second computer that has internet access.
Use the second computer to go to license.tuanjie.cn/manual and follow the instructions there. This step generates a .ulf
file. If you experience issues accessing the website:
https://license.tuanjie.cn/manual
into your browser’s address bar.Copy the .ulf
license file from the second computer to the first computer.
From the first computer, follow Tuanjie Hub’s Activate with license file on-screen. This step doesn’t need internet access.
After completing the process, you can view your active license in the Hub by opening the Preferences menu () and selecting Licenses.